Privacy Policy – whitneypauley.com
Last updated: October 15, 2026
This website (whitneypauley.com and blog.whitneypauley.com) is operated by Whitney Pauley, Senior Mortgage Advisor, NMLS #378622, with CrossCountry Mortgage, LLC, NMLS #3029. This policy explains what information this website collects and how it is used. It supplements, and does not replace, the CrossCountry Mortgage, LLC Privacy Policy (https://crosscountrymortgage.com/mortgage/privacy-policy/) and any privacy notice CrossCountry Mortgage, LLC provides to you. You can manage your CrossCountry Mortgage privacy preferences at https://borrower.crosscountrymortgage.com/privacy-preferences-public.
Information we collect
- Information you provide: name, email address, phone number, state of residence, and answers you choose to give in website forms, the Wealth Readiness Quiz, class registrations, checklist downloads, newsletter signups, and appointment bookings.
- Information collected automatically: like most websites, our hosting and service providers may receive standard technical information such as your IP address, browser type, and pages requested. This website does not currently use third-party advertising or analytics tracking pixels.
How we use it
- To respond to your requests, schedule and hold strategy calls, and deliver the classes, checklists, and newsletters you request.
- To send email you have opted into. Every marketing email includes an unsubscribe link.
- To send text messages only if you have given separate, express consent (see “Text messages” below).
- To operate and improve this website and to meet legal and regulatory obligations.
Submitting a form on this website is not a loan application.
Text messages (SMS)
If you opt in to text messages, message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of purchasing any product or service. Mobile phone numbers and SMS opt-in consent are not shared with or sold to third parties or affiliates for their marketing purposes.
How we share information
We do not sell your personal information. We share it only:
- With CrossCountry Mortgage, LLC, to provide mortgage services you request;
- With service providers that host this website and run our CRM, scheduling, and email tools, only so they can perform services for us;
- When required by law or regulation.
Your choices
- Unsubscribe from email using the link in any message.
- Reply STOP to any text message.
- Contact us using the information below to ask to access, correct, or delete the information you submitted through this website. Depending on the state where you live, you may have additional rights under applicable law; we will respond to requests as required by the laws that apply to you.
Security
We use reasonable safeguards to protect the information you submit. No method of transmission over the internet is completely secure.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last revised.
Contact
Whitney Pauley, NMLS #378622 – CrossCountry Mortgage, LLC, NMLS #3029
19015 North Creek Parkway, Suite 105, Bothell, WA 98011
206-406-8430 | Whitney.Pauley@ccm.com
NMLS Consumer Access: www.nmlsconsumeraccess.org
CrossCountry Mortgage, LLC is an Equal Housing Opportunity lender.